Because we stock all of our items, all orders are usually processed and shipped within 1-2 business days. In many cases, your items will even ship the same day! We offer FREE SHIPPING to all domestic orders. We treat every item you purchase as if it were our own and we take extreme care in packaging each order.
All items are shipped by either United States Postal Service(USPS) which can take 2 and 7 business days for delivery.
Orders are typically shipped the same or following business day. You will be notified by e-mail if the item is not available to ship within 2-3 days.
Shipping to Alaska, Puerto Rico and Hawaii
There is no additional shipping charge to Alaska, Puerto Rico or Hawaii. However, we do not offer express shipping to these regions.
We are happy to offer shipping to Canada and Mexico in addition to the United States on www.storefengshui.com. Please refer to our international shipping page for more information.
Our Refund Policy
At Store Feng Shui, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Please contact us within 30 days of placing your order to obtain a return authorization number. We will not accept any returns without a return authorization number.
Once a return is authorized, if the product is defective, we will refund your payment and send you a return shipping label. Otherwise, you will receive your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.
Once an RMA number has been received, please ship the item(s) by mail to:
Store Feng Shui / NET CAPITAL LLC
PO Box 1732
Mechanicsville, VA 23116
Please include a copy of your sales receipt for faster service. When we receive the item, we will credit your account promptly and send you a copy of the refund memo.